Terms & Conditions
We are open 24 hours a day, 365 days a year. Bookings for public/bank holidays require 2 days notice. There are special rates for these days.
We have a 1 hour minimum hire charge. Hours are calculated garage to garage except where subject to specific quotations. Bank/public holidays 25% surcharge. Our wedding hire is based on 3 hours minimum local hire and is a set rate.
The Company reserves the right to sub contract to other companies should the need arise.
Invoices will be sent out on a monthly basis and payment is respectfully requested within 28 days.
All bookings must be paid in full before the hiring commences, unless stated otherwise. Any extra hours will be settled at the end of the hire. When other terms are agreed their will be a £50 per car non-refundable booking/cancellation fee required. All bookings will be charged 100% if cancellation is 3 days before the date of the hire or 50% charge for 5 days before the date of the hire.
We reserve the right to adopt a no-smoking policy in our cars. This applies to both driver and passengers.
We reserve the right to refuse travel to anyone that causes disruption, or endangers our drivers or passengers.
We do not accept liability for delays caused by unavoidable traffic delays/accidents, bad weather conditions, or delays caused by third parties such as ferry companies, hotels or any other third party contracted on your behalf.
Clients will understand that where flights are delayed beyond half an hour, additional charges will be incurred. This will be at the rate of £30 per hour all inclusive. Where delays are greater than two hours, we request clients to contact st Andrews Chauffeur Drive on 01334 848467 as soon as possible. Rebooking will be on availability only. There are no refunds for cancelled flights.
We hold public liability, motor and business insurance and are responsible for all our own cars and drivers. We do not accept responsibility for any theft or damage to goods except where such theft or damage was a direct action by one of St Andrews Chauffeur Drive's employees. We do not accept responsibility for bodily injury, sickness or death to any other person except where such injury, sickness or death is caused directly by a member of St Andrews Chauffeur Drive's staff..